Privacy Policy

Introduction

MamaStoria ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our AI-powered storytelling platform.

By using MamaStoria, you consent to the data practices described in this policy.

1. Information We Collect

A. Information You Provide

• Account Information: Email address, username, password, profile picture, bio
• Creator Information: Payment details, tax information (for monetization)
• Content Data: Stories, comics, images, text inputs to AI tools
• Communications: Messages sent through contact forms or support tickets

B. Automatically Collected Data

• Usage Data: Pages viewed, reading history, search queries, interaction patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies & Tracking: See our Cookie Policy
• Analytics Data: Time spent on platform, feature usage, performance metrics

C. AI-Generated Content Data

When you use our AI tools (story generation, image creation, etc.), we collect your prompts, inputs, and the resulting outputs to improve our AI models and provide better service.

2. How We Use Your Information

We use collected data for the following purposes:

Service Delivery

• Provide access to the platform and its features
• Process account registration and authentication
• Host and display your published content
• Process payments and monetization

AI Processing & Improvement

• Generate AI-powered stories, images, and comics
• Train and improve our AI models
• Provide content recommendations
• Perform quality assurance and content moderation

Personalization

• Customize your reading experience
• Recommend content based on your preferences
• Tailor notifications and communications

Security & Compliance

• Detect and prevent fraud, abuse, and security threats
• Enforce our Terms & Conditions
• Comply with legal obligations
• Respond to law enforcement requests

Analytics & Improvement

• Analyze platform usage and performance
• Conduct research and development
• Improve user experience and features

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for platform functionality (login, security)
• Analytics Cookies: Track usage patterns and performance
• Personalization Cookies: Remember preferences and recommendations
• Advertising Cookies: Deliver relevant ads (if applicable)

For more details, see our Cookie Policy. You can manage cookie preferences in your browser settings.

4. Data Storage & Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure cloud storage infrastructure
• Access controls and authentication
• Regular security audits and monitoring

Data Retention: We retain your data as long as your account is active or as needed to provide services. Deleted content may remain in backups for up to 90 days.

International Transfers: Your data may be processed in servers located globally. We ensure adequate protection through standard contractual clauses and security measures.

5. How We Share Your Information

We may share your data with:

Service Providers

Third-party vendors who assist with hosting, payment processing, analytics, AI processing (e.g., cloud AI services), and customer support. These providers are bound by confidentiality agreements.

Legal Compliance

We may disclose data to comply with legal obligations, enforce our Terms, respond to law enforcement requests, or protect rights and safety.

Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

Public Content

Content you publish (stories, comments, profiles) is publicly visible. Do not share sensitive personal information in public content.

6. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal retention requirements)
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Revoke consent for data processing where applicable

To exercise these rights, contact: privacy@mamastoria.com

7. Children's Privacy

MamaStoria is available to users aged 13 and older. Users aged 13-17 should have parental consent. We do not knowingly collect data from children under 13.

If you believe a child under 13 has provided personal information, contact us immediately at admin@mamastoria.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last Updated" date at the top reflects the most recent revision.

Continued use of MamaStoria after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions or concerns about your privacy, contact us at:

Email: privacy@mamastoria.com

General Inquiries: admin@mamastoria.com